Technical FAQs

Ask a Question

How to upgrade a ECC or EGX firmware via the command line

To upgrade a EGX or ECC firmware via the command prompt:
1. Open the command prompt (Start > run > type cmd and hit enter).
2. Type FTP and hit enter
3. Type open followed by the IP Address of the gateway
3. Follow the attached image.


If you take too long you may receive a message stating "Connection closed by remote host." This is a common error due to a time out that occurred. Simply start the process over to correct. 
Was this helpful?
What can we do to improve the information ?