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RADIUS users unable to authenticate to NMC with AOS 6.4

RADIUS users not authenticating with AOS 6.4

Product line:
Devices that use an APC Network Management Card (NMC), including but not limited to the AP9630/AP9631/AP9635 and Gen2 rPDU's (AP8XXX)

Firmware AOS revision 6.4.0

An issue has been reported where the character limit of RADIUS passwords for certain RADIUS servers has been limited to 16 characters in AOS 6.4. If there are RADIUS users unable to authenticate with a RADIUS server, ensure that the passwords for this user are 16 characters or less. This is being investigated, and if there are changes to the maximum password length this article will be updated. If for security reasons a RADIUS password is required to be longer than 16 characters, the password character limit in AOS 6.2.1 is 32 characters.
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