Technical Documentation - FAQs

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FAQ ID Description
FA22614What is the derating table for the Combo Busbar of C60 as per temperature.
Find attached the derating table for the Combo Busbar for C60 as per temperature.  
FA234740"Battery Predicted Replacement Date" missing from AP9630/31 UPS Network Management Card 2 (NMC2) Web Interface on supported UPS models
Issue Certain UPS models that support "Predicted Battery Replacement Date" or "Battery Predicted Replacement Date" or "Next Battery Replacement...
FA234060What are components inside the AFE (Active Front End).
The Active Front End consists of three Components:  ■ Active Infeed Converter  ■ Line Filter Module (EMC filter, line contactor and Charging circuit)  ■...
FA234058Is it possible to connect VW3A3620 card on Altivar 32 drive.
  Yes, it is possible to connect VW3A3620 card (speed monitoring card) on Altivar 32 from V1.8 software Version.   Refer to attached document for...
FA158376Netbotz Advanced view errors during Installation: “The uninstallation could not complete due to an error.”
Issue: Netbotz Advanced view errors during Installation: “The uninstallation could not complete due to an error.” Product Line: NetBotz Environment:...
FA158820Proper installation of a telephone line into an APC product with telephone line protection.
Issue: What is the proper installation of a telephone line into an APC product with telephone line protection? FYI; Please check that the APC product...
FA232981How to switch two motors parameter with Altivar 71 drive.
Refer to attached note to switch two motors parameter with Altivar 71 drive.
FA233038 How to transfer Altivar 32 configuration file from Multi-Loader to SoMove software.
Refer to attached file for ATV32 configuration file transfer from Multi-Loader to SoMove software.  
FA233036Do we have substitution kit to fit the Altivar 71 to the old dimension of the Altivar 58 drive.
Refer to attached file for the substitution kit for Altivar 58 .This substitution kit is used to install an Altivar 71 drive in the place of an Altivar...
FA158624Does APC offer a padlock door handle for the NetShelter SX cabinets?
Issue: Customer would like to replace our NetShelter keyed door handle with a padlock accessible door handle. Product Line:  NetShelter SX Environment:...

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