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Proxy settings in StruxureWare DCE may effect DNS resolution of device names.

Published date: 09 August 2019

Issue:
Proxy settings in StruxureWare DCE may effect DNS resolution of device names.

Product Line:
StruxureWare Data Center Expert

Environment:
StruxureWare DCE 7.7 and prior

Cause:
Setting up a proxy in DCE's Server Proxy Settings dialog may cause DCE to fail in resolution of hostnames for discovered devices.

Resolution:
If you add the DNS server into the "Do not use proxy server for the following addresses.", DCE will ignore the proxy for that communications and the DNS names of the devices should begin to populate soon after. This is of course assuming hostnames are properly configured the DNS server and the DNS server is properly configured within DCE.

This may be addressed in a future revision of DCE.
 

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