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How to reset password for EcoStruxure Augmented Operator Advisor Manager?

Published date: 12 August 2019

Issue:
I forgot the login and password to my EcoStruxure Augmented Operator Advisor Manager. Is it possible to reset the login information?

Product Line:
EcoStruxure Augmented Operator Advisor

Resolution:
If you have forgotten your EcoStruxure Augmented Operator Advisor Manager login / password, Technical Support is able to help reset your credentials if you send us the Security.db file found under:
C:\Program Files (x86)\Schneider Electric\EcoStruxure Augmented Operator Advisor\WSF

Please contact Technical Support at customer.services@schneider-electric.com. 

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