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    Service plans

    Preventive maintenance including diagnosis and corrective maintenance with reactivity commitment for your peace of mind.

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Maximum operation efficiency

Tailored maintenance package helps you lower the costs while improving the equipments’ availability and extending its life. Our manufacturing expertise ensures long-term support and fast response times.
  • Ensure cost effective energy continuity with our Service Plans!

    Energy continuity is critical on large sites.
    We help you to succeed in your business by improving availability & life time of your electrical equipment while managing your budget.

Benefits

  • Workers at laptop in manufacturing plant
    4000+ field services representatives with an in-depth knowledge of equipment architecture, technologies, features, and evolutions along its lifecycle
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    10+ advanced diagnosis tools and software to anticipate equipment failure
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    14000+ spare part data base to support efficient emergency intervention, reducing untimely and expensive outages costs

Offers On-Demand Services Maintenance Contract Annual Maintenance
Preventive maintenance Yes Yes Yes
Predictive Maintenance Optional Optional Yes
Per Man Day Services Optional Optional Optional
24/7 Technical Service Hotline Yes Yes Yes

Emergency Services

On-Site Intervention Available at Preferred Rates Yes Yes
Spare Parts Available at Preferred Rates Available at Preferred Rates Yes

Additional Services

Customer Training Optional Optional Optional
MPS Walkthrough Consulting Optional Optional Optional
EcoStruxure Asset Advisor Digital Monitoring Optional Optional Optional

Our Service Plan with Digital Monitoring

  • Cost reduction and budgetary control

    • Lower operating expenses 
    • Control over the annual maintenance budget 
    • Reduction of downtime and critical losses
  • Greater safety, availability, and lifetime

    • Maintenance by the manufacturer 
    • Improved safety and security 
    • Enhanced uptime and equipment life span
  • Reactivity commitment

    • 24/7 phone support 
    • Emergency on-site intervention and priority access to spare parts
  • Customized options

    • Extensive training portfolio for enhanced operational efficiency and safety 
    • One-day audit of your installed base 
    • Service history with myFieldServices at a glance
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On-demand maintenance or service plan?

Most organizations have gaps in their electrical infrastructure maintenance practices, consequently raising more concerns about safety, security, operations, and equipment lifetime. This white paper provides the guidance for improving equipment reliability and for extending electrical equipment operational life span. > Find out what is best for your Electrical System Maintenance Program